Book catering and services together with the meeting

You can assign a set-up time to every product and service. TimeFleX blocks the room accordingly before and after the meeting, leaving enough time for delivery, set-up and clearing away. Set-up time priorities determine whether several service providers deliver one after another or in parallel – so there are no scheduling conflicts.

Yes. Service Requests is multi-tenant and can be used independently at each of your company locations. For one or more locations you appoint a Service Requests manager who maintains service providers, product catalogues and set-up times.

Booking rights are controlled per person and per location. The organiser of a meeting only sees the products they are authorised for and that are available at the selected location. Rooms can also be filtered by capacity and equipment, products by properties such as vegan, gluten-free or spicy.

Optional mandatory fields such as cost centre, ordering department or reason for hospitality ensure meaningful booking receipts. All receipts can be filtered, analysed and exported – so you keep track of requested and consumed products. Caterers can also print a hospitality receipt.

An automatic workflow informs the service provider about every new request, and the provider sets the processing status in the dashboard. The requester is kept up to date by e-mail – from approval to completion. If a meeting with an order is rescheduled or cancelled, the service provider is notified automatically as well. This saves queries and creates transparency between employees and service providers.